Do not buy from usapocketbikes.com

Levittown, New York 2 comments
Not resolved

I placed an order for a Grand Prix MX3 from usapocketbikes.com in late Nov. I was told the bike would arrive in 2 weeks, however it did not. After many calls the bike arrived in late December.

The bike arrived missing pieces and cracked. I was told to fill out a claim form from their website, and the pieces would be sent to me. Over the next 6 months I called usapocketbikes over 15 times, and each time I was told the pieces would be sent out next week.

Today I called and was told usapocketbikes would no longer be fulfilling the claim. The representative now says the company was not responsible for the cracked or missing pieces, and I was told I could buy the pieces myself from an outside company. I am now stuck with a useless bike, which I paid $200 for.

Review about: Grand Prix M3.

Comments

Anonymous
#108411

I was able to get my money refunded by going through my credit card company.I believe they were familiar with this horrible company.

I called my credit card and the next day the money was refunded.

I love my credit card company, but hate usapocketbikes.com.I actually stopped 3 people from buying bikes from usapocketbikes.com this past christmas.

Anonymous
#108318

:grin

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